FAQs

We offer a comprehensive range of products including diagnostic instruments, gloves, infection control supplies, IV products, lab equipment, orthopedic and physical therapy items, pharmaceuticals and protective apparel. Our catalog is designed to meet the needs of healthcare facilities of all sizes, with both national brands and private label options available.

To place a bulk or recurring order, you can contact our customer service team for personalized assistance. We can set up custom pricing, recurring delivery schedules, and help you manage large or ongoing supply needs for your organization.

We accept all major credit cards and process payments securely through Stripe. Stripe uses advanced encryption and security protocols to safeguard your payment information. We do not store your full credit card details on our servers, ensuring your payment data remains protected.

All client information is stored securely using industry-standard encryption and security practices. We comply with privacy regulations and never share your information with third parties outside of order processing and shipping. You can review our Privacy Policy for more details on how your data is handled.

We ship all orders via UPS and FedEx to ensure reliable and timely delivery. Once your order is processed, you’ll receive a tracking number so you can monitor your shipment’s progress until it arrives at your specified address.

Yes, all products we offer meet or exceed industry standards and regulatory requirements for quality and safety. We source from reputable manufacturers and maintain documentation to support compliance for healthcare facilities.

Yes, by logging into your account, you can add products to your favorites or create custom shopping lists. This feature makes it easy to reorder frequently used items or prepare for upcoming supply needs.

If you have any issues with your order—such as missing items, shipment delays, or product concerns—please reach out to our customer service team through the “Contact Us” page, by phone, or by email. We’re committed to resolving your concerns promptly and ensuring your satisfaction with every purchase.